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Learning solutions aren't always blended. I individually analyze every problem to determine an ideal delivery format. The following are e-Learning solutions I've developed.
Additional Projects
Introduction to On-the-Job Training
I developed a concise, interactive microlearning module to introduce new hires to on-the-job training. This module provides essential information about the concept and its role within the company. Its design and focused content prepare learners for on-the-job training applications in the next stage of their learning journey.
The microlearning is built in Rise, with multiple Storyline blocks embedded throughout the experience.
How to Approach Scenarios
At Mud Bay, where dogs are welcome in-store, ensuring safe and effective customer interactions involving pets is a priority. To address this, I created an interactive scenario-based activity using Articulate Storyline. This module allows new hires to apply concepts from a prior customer interaction course to realistic scenarios involving customers with their dogs.
This activity comes shortly after onboarding and reinforces key skills early in a new hire’s training, laying the foundation for future modules in their learning journey.
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